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Managed AI Services
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Your AI in production, operated like production.

Shipping the system is the start. Someone then has to watch the evals, catch the regressions, control the spend, update the models, and answer at 2am. Managed AI is that someone: a monthly retainer under which we operate your AI systems — built by us or not — with monitoring, evaluation gates, cost telemetry, and daily written progress. Reliability and economics, owned continuously.

Daily

Written progress, every engagement

Automatic AI progress tracking: what changed, what's blocked, and spend against budget — in writing, without a status call.

$47K→$28K

What operated economics look like

One production workload, audited and re-engineered under management — a 42% monthly cost reduction that persists because someone owns it. See the data

100%

Eval gates on production changes

No model update, prompt change, or routing shift ships without passing the evaluation suite. Regressions get caught before your users find them.

AI systems degrade quietly

Models drift, providers change behavior, retrieval goes stale, costs creep. Without owned monitoring and evals, the first alert is a user complaint or an invoice. Operated AI fails loudly, early, and to someone whose job it is.

The build team left; the system stayed

Agencies ship and exit. Internal builders move on. Managed AI takes over systems we did not build: audit first, stabilize, instrument, then operate — with runbooks that outlive any one engineer.

Nobody owns the AI bill month to month

Spend reviews happen once, after a shock. Under management, cost telemetry runs continuously and the monthly report shows cost per workflow, what changed, and what we did about it.

Audit Focus

What we inspect before prescribing a platform change.

The first pass is designed to identify the smallest useful intervention: routing, caching, prompt control, serving tuning, or a deeper break-even audit.

Takeover audit: architecture, failure modes, eval coverage, cost baseline
Monitoring and alerting: quality, latency, availability, and spend, watched continuously
Evaluation gates: golden sets and regression suites on every production change
Cost telemetry: per-workflow spend with a monthly report you can read
Model lifecycle: provider updates, migrations, and routing changes, evaluated then shipped
Incident response and runbooks: defined severities, escalation paths, and postmortems
Unmanaged vs managed AI in production — see the full map

The same system, with and without an owner. The right column is the retainer.

ConcernUnmanagedUnder NavyaAI management
Quality driftDiscovered by usersEval suites catch regressions before release
Cost creepDiscovered on the invoiceContinuous telemetry, monthly cost report
Model updatesDeferred until forcedEvaluated, gated, and shipped on cadence
IncidentsWhoever is awakeRunbooks, severities, escalation, postmortems
VisibilityAsk an engineerDaily written progress: changes, blockers, spend

$47K → $28K

Case study: a Llama 3 70B production workload moved from 4 GPUs to 2 with INT8 quantization, KV-cache pruning, and serving changes — a 42% monthly cost cut with 2.3x throughput.

Read the full audit

Qualified Intake

Bring a system that has to keep working.

A 30-minute consult scopes the runbook: what we monitor, which evals gate changes, what the cost report covers, and the monthly retainer — quoted concretely, before any commitment.

Book an Operations Consult

Founder experience — US roles & engagements at

Code and Theory (Stagwell Group)ProsciaWolframHeyNeoTeCSAR Lab · UNC Charlotte

Shipped Work

Output that shipped and scaled.

Products we've engineered and clients we've served — real platforms in production, not slideware.

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FAQ

Common questions

What do managed AI services include?

Continuous operation of your production AI: monitoring for quality, latency, and spend; evaluation gates on every change; model and provider updates; incident response with runbooks; and a monthly report covering reliability and cost. Daily written progress comes standard — you always know what changed and what it cost.

Can you manage AI systems you didn't build?

Yes — takeovers are half the point. We start with an audit of the architecture, eval coverage, and cost baseline, stabilize what needs it, instrument what is invisible, and then operate. Systems built by other agencies, departed contractors, or internal teams are all fair game.

How is managed AI priced?

A monthly retainer scoped at the operations consult, sized to the systems under management — and priced the NavyaAI way: transparently, with the scope itemized, alongside our published cost-plus team pricing. No surprise line items; the retainer covers what the runbook says it covers.

Is this AI-as-a-Service?

In the practical sense: you get working, monitored, economically-controlled AI without running the operation yourself. The difference from typical AI-as-a-Service is ownership — the systems, models, and data remain yours, in your infrastructure, and you can take operations in-house any time with our runbooks.

How fast do you respond when something breaks?

Response targets are set per contract by severity, with escalation paths defined in the runbook. Every incident gets a postmortem covering what failed, what we changed, and which eval or alert now catches it.

Does managed AI include cost optimization?

Continuously — it is half the value. The published $47K to $28K case is what one-time optimization looks like; management keeps the curve down as usage grows, because routing, caching, and capacity decisions are revisited every month with the telemetry in front of us.